Halifax Flooring in Orem, UT Open now

Reviews about Halifax Flooring

• ★ ☆ ☆ ☆ ☆

  December 11, 2019, by Carson Wirick
  What an awful business model. Was referred to them by a coworker that knew Ben personally. Nothing has gone smoothly and at this point we still haven't gotten carpet because of their lack of service. We have been in communications with them for nearly 4 months. First of all they never called us to set up and appointment to get the square footage. I had to call and ask when they would come out. Then they did not come during their scheduled time. Second, they then never emailed the estimate and upon giving them the emails a second time, they still only sent it to me and not the landlord. They then told us they had lost our estimate and they would need to measure again. Which they never did but when I called to make an appointment for another visit they said they has found it. About midway through asked for an additional room to be estimated and they never got back to me to schedule a time to come measure. They still have not asked to come measure it. At this point I'm not going to have them measure. When they finally did give us the estimate they gave us the wrong carpet type that the landlord had authorized. When asking for a new estimate with the correct carpet type they then gave us an increased amount per foot. When they already quoted us cheaper. SO FRUSTRATING. We provided the original cost of carpet price and asked again for the total estimate (carpet & install) and they again gave us a 3rd different quotation. They NEVER return calls and they have just been flat out HORRIBLE to work with. When